Last updated: 12 July 2026
1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the Code Cariad website at codecariad.com (the “Site”) and your purchase and use of our WordPress plugins and related digital products and services (the “Products”). “Code Cariad” is a trading name of Sarah Tamsin Digital Ltd, a company registered in England and Wales (company number 12933801, VAT number 455208204) (“Code Cariad”, “we”, “us” or “our”). By purchasing, downloading, installing or using any Product, or by using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site or the Products.
These Terms should be read together with our Privacy Policy and our Refund Policy, which are incorporated into these Terms by reference.
2. Definitions
- Product — any plugin, software, download, licence, update or related service we make available.
- Licence — the right to use a Product on the number of websites permitted by the plan you purchase.
- Subscription — a recurring plan that entitles you to updates and support for a Product for as long as it remains active.
- You / Customer — the individual or entity purchasing or using a Product.
3. Eligibility and accounts
You must be at least 18 years old and able to enter into a legally binding contract to purchase from us. You are responsible for keeping your account details and licence keys secure and for all activity that takes place under your account. Please tell us promptly if you believe your account has been used without your authorisation.
4. The Products
Our Products are digital software items designed to work with self-hosted WordPress websites. We describe each Product’s features and requirements on its product page. It is your responsibility to check that a Product is compatible with your website, WordPress version, hosting and other plugins before purchasing. Because WordPress environments vary widely, we cannot guarantee that a Product will work with every possible configuration or third-party plugin.
5. Licence to use the Products
When you purchase a Product, we grant you a non-exclusive, non-transferable licence to install and use that Product on the number of websites permitted by your chosen plan (for example, a single-site, multi-site or unlimited licence). The licence remains subject to your compliance with these Terms and, where the Product is sold on a subscription, to your Subscription remaining active for the purposes of updates and support.
Except to the extent permitted by law, you must not: (a) resell, sublicense, distribute or make the Product available to any third party except as part of a website you build for a client within your licensed site allowance; (b) remove or alter any copyright or licensing notices; (c) use a single-site licence across more sites than it permits; or (d) share your licence key to enable unlicensed use.
6. Pricing and payment
Prices are shown on the Product pages and are payable in the currency indicated at checkout. Prices are exclusive of any applicable taxes unless stated otherwise, and VAT will be applied where required. Prices may change from time to time, but changes will not affect orders we have already accepted. You are responsible for any taxes, duties or currency-conversion charges that apply to your purchase. Payments are collected by Sarah Tamsin Digital Ltd and processed securely by our third-party payment provider; we do not store your full card details. “Sarah Tamsin Digital Ltd” (or “Code Cariad”) may appear on your bank or card statement. By submitting payment you confirm that you are authorised to use the payment method provided.
7. Subscriptions and automatic renewal
Many Products are sold as annual subscriptions. Unless you cancel, your Subscription will automatically renew at the end of each term and the payment method on file will be charged the then-current renewal price. We will make the renewal terms clear at the point of purchase. You can cancel a Subscription at any time from your account area; cancellation stops future renewals and takes effect at the end of your current paid term. If your Subscription lapses, your existing installation will continue to function, but you will no longer receive updates or support until you renew.
If we change a renewal price, we will give you reasonable advance notice so that you can decide whether to continue before the change takes effect.
8. Updates and support
An active Subscription entitles you to Product updates (including compatibility and security updates, where we issue them) and to our support during the subscription term. Updates are delivered through the licensed update service and require a valid licence key. We aim to provide support within a reasonable time but do not guarantee specific response times unless separately agreed in writing.
9. Refunds
Refunds are governed by our Refund Policy, which forms part of these Terms. Because our Products are digital items supplied immediately, statutory cancellation rights may be affected once download or use begins; the Refund Policy explains how we handle refund requests and any money-back guarantee we offer. Nothing in these Terms affects your non-excludable statutory rights as a consumer.
10. Intellectual property
All intellectual property rights in the Products and the Site (including code, designs, text, graphics and logos) belong to Code Cariad or our licensors. Your licence to use a Product does not transfer any ownership rights to you. Where a Product includes third-party open-source components, those components remain subject to their own licences.
11. Acceptable use
You agree not to use the Site or Products unlawfully, to infringe others’ rights, to attempt to gain unauthorised access to our systems, to introduce malicious code, or to interfere with the proper operation of the Site or the licensed update service. We may suspend or terminate access where we reasonably believe these Terms have been breached.
12. Warranties and disclaimers
We provide the Products with reasonable care and skill. However, to the fullest extent permitted by law, the Products are otherwise provided “as is” and “as available”, and we do not warrant that they will be uninterrupted, error-free, or compatible with every environment or third-party plugin. This section does not exclude or limit any warranty or right that cannot be excluded or limited under applicable law, including the statutory rights of consumers.
13. Limitation of liability
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited or excluded by law. Subject to that, we will not be liable for any loss of profits, revenue, data or goodwill, or for any indirect or consequential loss, arising out of or in connection with the Products; and our total liability to you in connection with a Product will not exceed the amount you paid us for that Product in the twelve months before the claim arose. You are responsible for maintaining backups of your website and data.
14. Indemnity
You agree to indemnify us against reasonable losses and costs we suffer arising from your breach of these Terms or your unlawful or unauthorised use of a Product.
15. Termination
You may stop using the Products and cancel any Subscription at any time. We may suspend or terminate your licence if you materially breach these Terms. On termination for breach, the rights granted to you under your licence will end and you must stop using and remove the affected Product. Sections intended to survive termination (including intellectual property, disclaimers, limitation of liability and governing law) will continue to apply.
16. Changes to the Products and these Terms
We may update, improve or discontinue Products, and we may amend these Terms from time to time (for example, to reflect changes in the law or our services). The version published on this page is the current one, and the “Last updated” date shows when it last changed. Changes will not apply retrospectively to orders already accepted.
17. Governing law and jurisdiction
These Terms and any dispute arising out of them are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction. If you are a consumer resident elsewhere in the UK, you may also bring proceedings in your local courts, and you retain the benefit of any mandatory consumer-protection provisions of the law where you live.
18. Contact us
If you have any questions about these Terms, please contact us at [email protected].
Business details: Code Cariad is a trading name of Sarah Tamsin Digital Ltd, a company registered in England and Wales, company number 12933801, VAT number 455208204. Registered office: Ty Merlin, Caerphilly Business Park, Caerphilly, CF83 3GS, United Kingdom.