Our primary goal is to ensure your satisfaction with our plugins. While we generally do not offer refunds due to the digital nature of our products (which cannot be physically returned), we provide a 14-day money-back guarantee under specific circumstances.
14-Day Money-Back Guarantee: If you find that the plugin is not the right fit for your needs, you may request a full refund within 14 days of your purchase. This guarantee is designed to give you ample time to evaluate the plugin’s features and performance in your environment.
WordPress Plugin Refund Policy
Conditions for Refund
- Request Within 14 Days: The refund request must be made within 14 days of the purchase date.
- Reason for Refund: Please provide a clear reason why the plugin did not meet your needs. This feedback is invaluable for our ongoing improvement.
- Proof of Purchase: A valid proof of purchase is required for refund eligibility.
- Plugin Deactivation: Upon issuing a refund, the plugin license will be deactivated, and you must cease using the plugin and uninstall it from your website.
Non-Refundable Circumstances
- Refunds will not be granted if more than 14 days have passed since the purchase date.
- No refunds will be given for issues beyond our control, such as plugin incompatibilities with other software, host limitations, or WordPress versions.
- Refunds do not apply to any additional services, such as installation services, custom development, or consulting.
Processing Refunds
Refunds are processed within a certain number of business days and will be credited back to the original method of payment. Please note that the time for the refund to appear in your account may vary depending on your card issuer’s policies.
Contact Information
For refund requests or any queries regarding this policy, please contact us at [email protected].